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What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Three Rivers Heating & Cooling, we know that choosing a company you can believe in to do AC repair in Portland is important. We know how important it is to find a dependable company that does great work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? An experienced company with long-term employees is often a good one.
  2. Is your company insured? Any expert that works in your home should carry liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can share? A reliable company that offers AC repair should have a number of references they’ll readily offer you. Check these references and figure out all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Make sure to get a written estimate so you can review all the facts involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you whittle down companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you pick has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t ok standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Three Rivers Heating & Cooling a call at 503-213-4433. We’re happy to help!